KYOCERA Global Service Awards 2014

2014 Service Award_FinalA key focus of KYOCERA is to be the leading service organisation in the printer/copier industry. In order to deliver outstanding service quality, the excellent product knowledge, technical understanding and training of KYOCERA’s own and partner technician’s is paramount.

To recognise the expertise in quality and service, KYOCERA is inviting all of its contractual partners’ technicians to compete against each other in an exciting contest to prove their skills at the ’KYOCERA Global Service Awards’.

 “Experience your Excellence” by setting the benchmark of service quality.

By participating in the contest, technicians can prove that they are in fact, the best KYOCERA technician in Australia. The national champion will receive the title of ’Australia’s Best KYOCERA Technician’ for 2014. What’s more, they will also win the ’Trip of a Lifetime’ to visit the KYOCERA headquarters in Kyoto, Japan.

The competition is divided into two stages, starting with an online pre-qualification questionnaire. The second stage involves the highest scoring technicians participating in a one-day elimination contest of theoretical and practical knowledge.

For information on how to participate, please contact Hendra Djuhari via email and provide your name and full Authorised Dealer contact details. 

KYOCERA Cloud Connect now with Google Drive. Providing businesses with even more flexibility

CloudCloud computing and cloud storage are becoming increasingly relevant in today’s business environment, as customers want to store and access data from anywhere at any time.  Here we talk with Kyocera’s Product Marketing Manager, George Kharoufeh, about how the cloud works and Kyocera’s new connection with Google Drive that makes accessing your data straightforward and reliable.

George can you tell us about “The Cloud” and KYOCERA Cloud Connect?

The Cloud comprises of any and all applications and services hosted and run on servers connected to the Internet  The Cloud allows users to access from any device at any time, providing that their files are saved ‘in the cloud’. KYOCERA Cloud Connect is the solution that bridges Kyocera’s multifunctional products to two of the top cloud service applications publicly available today.

So what’s the new and improved KYOCERA Cloud Connect?

Well, not only can our Cloud Connect enable scanning and printing of files in Evernote, but now also files in Google Drive, directly from most Kyocera multifunctional product control panels. The application enables scanning and printing of files in Google Drive and Evernote,  cloud service providers, directly from HyPAS enabled Kyocera multifunctional product control panels.

What functions does KYOCERA Cloud Connect allow users to perform now?

The KYOCERA Cloud Connect application now allows users to upload scanned files directly to Google Drive and Evernote from the touch screen control panel of a Kyocera multifunctional product without the need to scan to a PC, laptop or smart device. When a hardcopy of a document is needed users can retrieve and print files stored in Google Drive and Evernote directly from the Kyocera product in file formats including JPEG, PDF and TIFF.

It seems things are just being made easier and easier for us. Can you give us some examples of where KYOCERA Cloud Connect could be used?

KYOCERA Cloud Connect keeps customers connected wherever they are. This means that you can scan to your account and take the data with you and you can also print anywhere in the world on any Kyocera HyPAS enabled device. This application allows for easy sharing of data across multiple  offices globally. For example a large document can be scanned into the Cloud by a corporations  Sydney office. It can then be accessed by any office worldwide– wherever a customer chooses to share the corporate access to their Cloud Connect account.

KYOCERA Cloud Connect is available from Kyocera Document Solutionsor their authorised dealer network.
For more information on Kyocera’s Cloud Connect visit: 
www.KyoceraDocumentSolutions.com.au/CloudConnect
For more information about Kyocera products and services visit our website or fill in an online enquiry form.

KYOCERA – The high performance printer with extensive paper handling capabilities

Does your business have large and demanding workgroups that need fast, efficient and high quality printing options in-house? Kyocera has launched the FS-C8650DN to meet your businesses needs.

We asked George Kharoufeh, Senior Product Manager of Kyocera Document Solutions Australia and New Zealand about the new Kyocera product and its functionality.

 

Tell us about the paper handling capabilities of the new device and what this means for the user:

The FS-C8650DN offers the advanced paper handling functionality of a multifunctional device in this single function printer. This means that the machine is able to offer the user a high paper capacity and the most flexible paper handling options of any printer in the segment.

It can handle up to 8 different paper sizes so if your business needs to print labels or envelopes, posters or banners, booklets or flyers, the FS-C8650DN can print them all. The range of finishing options available include stapling, punching, booklet stitching and tri-folding adding the quality of finish your business deserves. The machines are ideal for industries such as Lawyers’ offices, Dentists or Schools where workgroups require a variety of functions on the one device. ”

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KYOCERA Document Solutions takes the lead in Mobility

KYOCERA Document Solutions introduces its latest mobile business application, KYOCERA Mobile Print*. Available from the App Store and the Android market place, the application is designed to help mobile users to print and send files, scans and images from their mobile devices to selected Kyocera document imaging devices on a connected WiFi network.

With Bring Your Own Device (BYOD) driving mobility, employees want to connect their own iPhone, iPad or Android** Smartphone and tablet to enterprise resources.

Kyocera’s innovative technology, powering both multifunctional products and mobile applications, makes the office a truly mobile experience for end users who just want a simple way to print and scan quickly from their mobile devices.

George Kharoufeh, product marketing manager at Kyocera Document Solutions Australia and New Zealand says “We’re really excited to be able to help our customers make their everyday document workflow much faster and easier with KYOCERA Mobile Print. We’ve had such a great response to our mobile applications in the past and this one really sets the standard to print easily using iOS and compatible Android smartphones and tablets.”

KYOCERA Mobile Print offers the following functions:

  • Device Discovery: Quickly and easily use WiFi to discover Kyocera printers, MFPs and MFDs
  • Print: Print photos, documents, or webpages stored on mobile devices from any file format
    including PDF, JPEG, PNG, TXT and HTML
  • Scan: Scan documents from a Kyocera device and send them to a mobile device
  • File Share: Easily create secure file sharing between your mobile device and a PC 
  • Email: Easily store and share documents stored in the app as email attachments
  • Job Accounting: Track print jobs when job accounting is enabled at the MFP, MFD or printer

Supported devices are:
• iPhone, iPad and iPod Touch with iOS 4.2 or higher
• Android Smartphones with Android 2.2 or higher
• Android Tablet PCs with Android 3.0 or higher
• Kyocera printers and MFP devices with PDF-Direct Print 1.4 or higher 

 The KYOCERA Mobile Print application can be downloaded for free via the Android market place and iOS app stores.

* KYOCERA Mobile Print is the property of Kyocera Document Solutions Inc.
** iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. AndroidTM is a trademark of Google Inc. Other names, such as those of products of other companies or trade names are the trademarks of registered trademarks of each company.

Kyocera Mita appointed to Federal Government Panel

Kyocera Mita Australia, one of the world’s leading document imaging companies, has been selected by the Commonwealth Department of Finance and Deregulation to supply printers and Multi-function Devices as part of the Major Office Machines Whole of Government Equipment and Support Panel. “Kyocera’s ability to offer both print and MFD technology enabled us to be one of the few vendors chosen to supply product in both Category 1 – Network Printers and Category 2 – Multi- function Devices,” David Finn, managing director Kyocera Mita announced.

Kyocera has long been recognised as a major vendor on many State government supply contracts throughout Australia. Kyocera’s award winning and reliable technology, class leading Total Cost of Ownership and environmentally friendly design has secured them State government contracts in Western Australia, South Australia and New South Wales and SWARH in Victoria.

“We are really delighted to have been given this opportunity with the Federal government. It was a thorough and rigorous process which took around 9 months to complete so it is rewarding to know our technology and our organisation is recognised in this way. We look forward to extending our offering to Federal government and to a long and successful relationship,” said Finn.

New ECOSYS A4 Colour and Mono MFPs

Kyocera Mita Australia and New Zealand, one of the world’s leading document imaging companies, today launched the new A4 colour multifunctional products. Benefiting from Kyocera’s unique ECOSYS technology, the FS-C2126MFP and FS-C2026MFP are fast, versatile products which support complex document requirements while reducing operational costs and waste.

As Product Manager Kyocera Mita Australia/New Zealand George Kharoufeh enthuses, this new range is certain to shake up the market. “We’ve had a tremendous response from our channel partners when they previewed the range earlier this month. They anticipate a really strong market reaction to these true out of the box solutions coupled with two year on-site warranty and backed by Kyocera’s proven reliability and impressive array of awards on its current colour and MFP products. These new products combine the very best of both colour and MFP technology.”
The FS-C2126MFP and FS-C2026MFP deliver brilliant colour output. They can print and copy up to a fast 26 pages per minute, including network printing, copying, colour scanning, fax functionality (only FS-C2126MFP) and automatic duplex as standard. These MFPs are ideally suited for workgroups demanding quality colour output with first class productivity, outstanding features, at a low cost per page.

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